As "Russkaya Germaniya" notes, the new employees underwent a thorough selection. The main requirement for the fluffy staff is friendliness and sociability. Along with the cats, the airport administration hired volunteers from the Pet Access League Society (an organization that improves people's quality of life through animal therapy), whose duties include preparing the pets for therapy, caring for the animals, and transporting them to and from the workplace.
The tailed employees are required to come to work in special uniforms. The chosen color scheme is blue and red, with the inscription "Pet me" (English: Pet me). The purring cats walk through the waiting hall and play with anyone who wishes. At the same time, a volunteer from the Pet Access League Society continuously monitors this process.
This initiative not only makes waiting for a flight more pleasant but also plays an important role in addressing the previously underestimated problem of psychological overstrain in passengers, who are often exhausted by long or frequent flights.
These cute fluffy psychologists will help such airport guests relax, distract themselves from anxious thoughts and the surrounding atmosphere of hustle and bustle, and most importantly, significantly boost their mood. In addition, the airport's caring cats will cheer up travelers who have left their pets at home and miss them during flights.
One of the goals of this program is also to reduce anxiety and stress that may arise in passengers due to flight delays or conflict situations in the check-in queue.
The first experience with using "fluffies" turned out to be successful: according to a Pet Access League employee "overseeing the process," passengers willingly interact with the animals. The intensity of emotions among people who missed their flights, according to the volunteer, "has indeed decreased."