Surveys will be conducted from August 15 to September 5, 2008 online via the UKBA Visa Services Website. "Feedback will help us improve service," says the UKBA statement.
Participation in the survey requires knowledge of English. According to Travel.ru, results will be published as early as October. The survey asks mainly about the quality of visa information on the website and the convenience of service at the visa center itself, when contacting by phone, etc.
The survey is conducted for tourists from all over the world. Participants in the survey should remember that visa centers in our country are represented only by Visa Facilitation Services (VFS).