Ukrainian woman Kristina Malina said on TikTok that due to severe pain during her period she could not move on her own, but the ambulance service refused to come twice. Her story again drew attention to the problems Ukrainians may face when seeking medical care in Germany.
According to Kristina, she waited about 15 minutes for a dispatcher to answer and explained that she felt unwell. After the first call did not help, the woman called again and described her condition in more detail. As the blogger claims, the medics did not come again, so neighbors took her to the hospital.
What the Ukrainian woman said about going to the hospital
At the hospital, Kristina, according to her, barely made it to the registration desk. She claims that her lips and fingers turned blue, she was shaking, and she could not straighten up or walk normally.
“At that moment I didn't care, because I felt that I was dying. There was no one to take me,” the Ukrainian woman said.
The blogger stated that at first the medics could not give her an IV drip, and the doctor did not immediately respond to requests for help. According to her, they managed to attract the staff's attention after she vomited.
Kristina also claims that after the administration of a strong medication she could not think clearly and signed documents without realizing their content. Then she was told that she could go home. When the woman lost consciousness, she was placed on a gurney and taken to a ward. She says she has video recordings of what happened, but cannot use them in court.
“I crawled to the registration desk too. I walked bent over, could not straighten up, I was shaking, and my lips and fingers turned blue,” the blogger shared.
What numbers to call for an ambulance in Germany
In Germany, the number for the ambulance and fire service is 112. The number 110 is for calling the police. According to information from the German federal health portal, you should call 112 for serious symptoms, including severe pain, difficulty breathing or loss of consciousness. For urgent but not life-threatening problems outside normal doctor's office hours, the number 116 117 is available.
If a condition may be life-threatening, you need to call 112 or go to the emergency department. What the blogger described is her personal account; there is no independent confirmation of the circumstances in the provided material.
The story raises questions that Ukrainians abroad may face: for example, how the German healthcare system is structured and what access to medical services is linked to temporary protection status. More details on this are in the article about protection conditions for Ukrainians.