When purchasing an air ticket at any Transaero sales office or through agencies, the passenger will fill out a special form in which, according to international requirements, not only his rights are indicated, but also information necessary for prompt communication in order to timely notify about changes that have occurred. The airline's website provides access to the information board of Domodedovo Airport, with which you can find out the arrival or departure time of a flight online.
Let us recall that since February 2005, new standards for the protection of air passenger rights have come into force in 25 European Union member states. In particular, common rules have been established on compensation and assistance to passengers in the event of denial of boarding and cancellation or long delay of flights.
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